Terms of Service

By accessing or using Sabi, you agree to these Terms. If you do not agree, do not use Sabi.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) to use Sabi. By using Sabi, you represent that you meet this requirement and have the legal capacity to enter into these Terms. Sabi is intended for business use by entrepreneurs and business owners and is not directed to children.

2. Accounts and Registration

You agree to provide accurate, current information when creating an account or activating Sabi, and to keep it updated. You are responsible for all activity under your account and phone number. Notify us immediately via the Sabi support page of any unauthorized use.

You accept these Terms and the Privacy Policy when you create an account on the web, when you reply YES during sign-up by text, or when you otherwise use Sabi. We record the version you accepted and when.

3. What Sabi Is

Sabi is an AI-powered assistant service accessed primarily by text message (SMS/iMessage) and through a web dashboard at app.meetsabi.com. Sabi can, at your direction:

• Draft communications (email, texts, social posts, and more).
• Manage tasks, reminders, and calendar events.
• Analyze information, generate content and images, and produce reports (for example, PDFs, P&L snapshots).
• Interact with third-party services you choose to connect.

4. Text Messaging Consent

By texting Sabi's phone number or providing your phone number to activate Sabi, you consent to receive automated and AI-generated text messages from Sabi at that number, including service messages, task outputs, reminders, and account notifications.

The Sabi text program is run by Inovo Studios, LLC. It sends replies to your requests, task results, reminders, account notices, and occasional marketing messages about Sabi.

• Message frequency varies based on how you use Sabi and the tasks you set up.
• Message and data rates may apply.
• Consent to marketing messages is not a condition of purchase.
• Reply STOP to cancel. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPT OUT, sent on its own in capital letters, stops automated messages and broadcasts from Sabi; UNSUBSCRIBE, STOPALL and OPT OUT work in any capitalization. A lowercase or capitalized “stop” sent while you are texting with Sabi stops what she is doing instead; sent when you have not texted her for a day, it also stops automated messages. Sabi still answers texts you send her. You will receive one confirmation.
• Reply HELP for help. HELP or INFO returns our program details, or contact [email protected].
• Opting out will limit or disable the Service, because texting is Sabi's primary interface.
• Carriers are not liable for delayed or undelivered messages.
• We do not share your mobile number or text-messaging opt-in information with third parties for their own marketing.
• New accounts can be created by text only from US and Canada (+1) phone numbers.
• Sabi's phone number may change from time to time. We will notify active users of number changes.

5. AI-Generated Output

Sabi uses artificial intelligence, including large language models provided by third parties. AI output can be inaccurate, incomplete, or inappropriate despite our safeguards. You agree that:

• You are responsible for reviewing output before relying on it or sending it to others.
• Sabi does not provide legal, tax, financial, accounting, medical, or other professional advice. Output on such topics is informational only.
• You can set an approval rule so Sabi drafts but does not send emails, texts, or messages to other people until you approve each one. That approval gate is enforced by code, not by instructions to the AI. Without an approval rule, Sabi may send communications you ask for or schedule, and you accept responsibility for them as your own.
• Health features (for example, summaries of your Apple Health data or nutrition estimates from meal photos) are for general information only. They are not medical advice, a medical device, or a substitute for a qualified professional, and nutrition estimates are approximate. Sabi is not a HIPAA-covered service.
• We do not guarantee any business outcome, revenue result, or time savings from use of Sabi.

6. Connected Accounts and Permissions

You may connect third-party accounts (for example, email, calendar, payment, project management, and social platforms) to Sabi. Connections are made through secure third-party connection platforms and use permission-based OAuth authorizations that you grant and may revoke at any time. By connecting an account, you authorize Sabi to access and act on data from that account as needed to perform tasks you request or schedule, including background processing (the "Night Shift") that reviews connected data to prepare summaries, suggestions, and memory.

You represent that you have the right to connect each account and to grant this access, including where the account belongs to your business. Your use of connected third-party services remains subject to those services' own terms. By connecting a bank, you grant Plaid the right to access and transmit your financial information from your bank under Plaid's End User Privacy Policy.

Messages Sabi sends for you. When Sabi sends an email, text, message, or post to someone else at your direction, or under a task or rule you set up, you are the sender and Sabi acts as your agent. You are responsible for the content of those messages and for having each recipient's consent where the law requires it, including under the Telephone Consumer Protection Act and CAN-SPAM.

Use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Memory and Knowledge Base

Sabi maintains a persistent memory of information learned from your interactions and connected accounts to provide the Service. You can:

• View and delete memories in the dashboard.
• Upload documents to your knowledge base.
• Export your data (memories and knowledge base) from the dashboard or by request.

See the Privacy Policy for details on retention and deletion.

8. One User Per Instance

Each Sabi instance is licensed to one individual user and one phone number. You may not share access to your instance or permit others to issue instructions to it, except through features we provide for that purpose (such as future team or group features).

9. Beta Service

Sabi is currently offered in beta. Features may change, be interrupted, or be discontinued. Connections may fail and errors may occur. We provide the beta Service "as is" and rely on user feedback and bug reports to improve it. Sections 5, 16, and 17 apply fully to the beta Service.

10. Fair Use

Plans described as "unlimited" are subject to reasonable fair use. We may contact you to discuss usage that materially exceeds ordinary individual business use or that indicates automated abuse, resale, or use inconsistent with these Terms, and we may throttle or suspend accounts engaged in abuse.

11. Subscriptions, Billing, and Refunds

11.1 Pricing and Billing

Current pricing is presented at checkout. Subscriptions renew automatically at the then-applicable rate for your plan until canceled. You authorize us and our payment processor (Stripe) to charge your payment method on each renewal. The price, billing frequency, and renewal terms are shown next to the pay button and again in Stripe Checkout. After you subscribe, when we have an email address on file, we email you a confirmation with your plan, price, billing frequency, next renewal date, and how to cancel online.

Free trials and free months. A free trial or free month, including a referral free month, needs no payment method and never turns into a paid plan on its own. We charge you only after you choose a plan and complete checkout. If you buy a plan during a free month, checkout shows the date billing starts and the price; your payment method is charged on that date unless you cancel first, and when we have an email address on file we email you before it.

Referrals. A friend who joins through your referral link gets a free month (30 days) of Sabi Pro. When they subscribe to Sabi Pro, you earn a $95 credit, applied automatically to your next invoice. Credits have no cash value, can't be paid out or transferred, and free months can't be stacked before anyone pays. We may change or end the referral program for future referrals.

11.2 Founding Member Rate Lock

If you purchase a plan designated as a founding member or rate-locked plan, your recurring rate will not increase for as long as your subscription remains continuously active. If your subscription is canceled, lapses, or is terminated for breach, the rate lock ends, and any future subscription will be at then-current pricing. Rate locks apply to the recurring subscription price only, not to separate products or services.

11.3 Cancellation

You may cancel your Sabi subscription at any time online from your dashboard (Billing → Manage billing) or by contacting our team via the Sabi support page. When you cancel:

• You will not be charged again at renewal.
• You keep access to Sabi through the end of your current paid period (monthly, annual, or otherwise).
• Except as expressly stated in Section 11.4, we do not issue prorated refunds for unused time in the current period, and delivered one-time bonuses and services already rendered (for example, a completed strategy call) are not refundable.

11.4 Legacy "Sabi Earns Her Keep" Guarantee (Founding Member 6-Month Specials)

This guarantee applies only to Founding Member 6-month special subscriptions purchased on or before Friday, August 28, 2026. It does not apply to any other plan, and it does not apply to subscriptions purchased after that date.

If you hold a qualifying subscription, you may cancel at any time by contacting our team via the Sabi support page. Upon cancellation under this guarantee, we will refund the prorated value of the unused days remaining in your current prepaid period, calculated to the day. Delivered one-time bonuses and services already rendered (for example, a completed strategy call) are not separately refundable. This guarantee is our exclusive refund remedy for qualifying subscriptions.

11.5 Price Changes

Except where a rate lock applies, we may change pricing for future billing periods. We will email you at least 30 days before a price change applies to your renewal, and you can cancel before it takes effect.

12. License and Acceptable Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use Sabi for your internal business purposes. You agree not to:

• Resell, sublicense, or provide Sabi to third parties without our written agreement.
• Reverse engineer, scrape, or extract underlying models, prompts, or software.
• Use Sabi to violate any law, including anti-spam (CAN-SPAM, TCPA), privacy, and intellectual property laws.
• Use Sabi to send unsolicited bulk communications.
• Submit content that is unlawful, infringing, or malicious, or that contains others' sensitive personal information without authority.
• Attempt to bypass usage limits, security measures, the approval gate, prompt-injection defenses, or other safety controls.
• Use Sabi output to develop competing AI services.

You are responsible for the instructions you give Sabi and the communications sent at your direction.

Community. If you post in the Sabi community, your posts, photos, name, and profile are visible to other members. Be respectful. Do not post harassment, hate, spam, illegal content, other people's private information, or content you don't have the right to share. We may remove content or suspend community access for violations.

13. Your Content and Output

You retain ownership of content you submit ("Input") and, as between you and us, we assign to you our rights in the output Sabi generates for you ("Output"), subject to these Terms and third-party rights. You grant us a license to host, process, and use Input and Output as needed to provide, secure, and improve Sabi, consistent with our Privacy Policy. You are responsible for your use of Output, including verifying that it does not infringe third-party rights. Output may be similar to output generated for other users; no exclusivity is promised. You also grant us a license to host and show your community posts to other members while they remain posted.

14. Feedback and Testimonials

If you submit feedback, feature requests, or bug reports, we may use them without obligation. If you provide a testimonial or case study, you grant us a perpetual, royalty-free license to use your name, likeness, and statements in Sabi marketing, unless we agree otherwise in writing.

15. Intellectual Property

Sabi, including software, branding (including "Sabi" and "First AI Hire"), content, and design, is owned by us or our licensors and protected by law. No rights are granted except as expressly stated.

Copyright complaints. If you believe content on Sabi infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent: Copyright Agent, Inovo Studios, LLC, 6339 Charlotte Pike #738, Nashville, TN 37209, [email protected]. Include the information the Act requires. If your content was removed and you believe that was a mistake, you may send a counter-notice to the same address. We terminate repeat infringers in appropriate circumstances.

16. Disclaimers

SABI IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE, THAT CONNECTIONS TO THIRD-PARTY SERVICES WILL FUNCTION, OR THAT SABI WILL MEET YOUR REQUIREMENTS.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO SABI WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID US FOR SABI IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (II) ONE HUNDRED U.S. DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

18. Indemnification

You will defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from: (a) your Input, instructions, or use of Output; (b) communications sent to third parties at your direction; (c) your connected accounts and your authority to connect them; (d) your violation of these Terms or applicable law; or (e) your violation of third-party rights.

19. Term, Suspension, and Termination

You may stop using Sabi at any time and cancel your subscription as described in Section 11. We may suspend or terminate access for breach of these Terms, suspected abuse or fraud, legal risk, or non-payment. Upon termination, your license ends; Sections 5, 13, 14, and 16 through 23 survive. Data export and deletion are described in the Privacy Policy.

20. Dispute Resolution: Informal Resolution First

Before filing any claim, you agree to first send a written description of the dispute to [email protected] with "Legal Notice" in the subject line and give us thirty (30) days to work with you in good faith to resolve it. We agree to do the same before filing against you. This section does not limit either party's right to seek equitable relief to protect intellectual property or confidential information.

21. Governing Law, Venue, and Class Action Waiver

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to its conflict of laws principles. The state courts located in Davidson County, Tennessee and the federal courts for the Middle District of Tennessee shall have exclusive jurisdiction over any case or controversy arising from or relating to Sabi or this website, including but not limited to the Privacy Policy or these Terms. By using Sabi, you hereby submit to the exclusive jurisdiction and venue of these courts, consent irrevocably to personal jurisdiction in such courts, and waive any defense of forum non conveniens.

Class Action Waiver. To the maximum extent permitted by law, the parties waive any right to bring claims as part of a class, collective, consolidated, or representative action, and agree to limit any litigation to individual claims they may have against one another. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request (and only that one) shall be severed and may proceed as required by law, while the remainder proceeds on an individual basis.

Nothing in these Terms limits any non-waivable rights you may have under the mandatory consumer protection laws of your state of residence.

22. Changes to Sabi and These Terms

We may update Sabi and these Terms. For material changes, we will post the updated Terms with a new effective date and notify you by email or text at least 14 days before they take effect. Changes are not retroactive, and a material change will not apply to a dispute that you or we raised before it took effect. If you keep using Sabi after changes take effect, the updated Terms apply; if you do not agree, you can cancel before then.

23. Miscellaneous

These Terms, together with the Privacy Policy and any order terms presented at checkout, are the entire agreement between you and us regarding Sabi. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us must be sent to the contact below; notices to you may be sent to your email or phone number on file. Neither party is liable for delays caused by events beyond its reasonable control.

24. Contact

Inovo Studios, LLC
6339 Charlotte Pike #738
Nashville, TN 37209 US

Support: email direct at [email protected] or through form https://meetsabi.com/support